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Important: Amazon Partnered Carrier shipments have a slightly different workflow than NON-Partnered shipments. Please check out both options below to familiarize yourself with each. |
I. LTL/FTL Shipments with a Partnered Carrier
1. Select the shipment you want to work on from the Working Shipments page.
2. Click the icon on the left-hand side of the screen located next to the Shipment ID to open your Shipments' Workflow.
3. Once inside the Working Shipment, you'll see all of the items that need to be prepped, packed, and shipped for this shipment.
| Tip!: Now is a good time to review the products in your shipment and add any custom notes or item locations to the Notes and loc columns. Notes are used to relay important messages about products to your staff, such as “3-PACK” or “Use Extra Tape!”. Item locations can tell your team where to find these products in your warehouse. |
| Tip!: You can also add notes and locations in bulk, by file upload. To learn more, click here. |
4. Select any item that you want to prep & pack, then click the Printer icon. You can select items from the list manually, use the search bar function, or scan the UPC/EAN barcode of any item from your shipment.
5. In the pop-up window, add the expiration date (if your product has one), and then confirm the number of item labels you wish to print. Next, press the Print Item Labels button.
6. Once you've labeled your items and packed them into boxes, click Next.
7. Enter how your items are packed by filling out the Units per box and Number of boxes fields.
| Note: Clicking on the Add another box configuration button will allow you to enter various packing configurations. |
8. Click the Print Box Labels button to get your custom 2D/FBA box labels and complete your boxes.
9. After printing your box labels, you are returned back to the main shipment workflow. Here, you can see that the item you just packed has turned green and dropped to the bottom of the list. This means that all units for that SKU in your shipment are now complete.
10. You can see your completed boxes in the Box Content Menu on the right-hand side of the screen.
11. In some cases, you may want to put different products into the same box; this is called a Multi-SKU Box. To create a Multi-SKU Box, just click the Multi SKU Box button at the top right-hand side of the screen in the Shipment Workflow.
| Note: To learn more about Multi-SKU Boxes, click here. |
12. Click the purple Search icon to select which items you want to pack, or use a scanner to scan products while packing them.
13. Enter the quantities for each item by filling out the Units field. If using a scanner, each scan will add another unit to the box.
14. Add the expiration dates under the Expires field, as needed.
15. Once your multi-SKU box is full, click the Close Box and Print Box Label button.
16. Repeat the process, creating boxes for all the items in your shipment until you are done and ready to ship.
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Important: When you're finished packing your shipment, you may sometimes have a difference between the number of units you added to the shipment, and the number of units that are actually packed. This can happen by being shorted some items from your supplier or accidentally damaging some during prep.
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17. Click the Print Pallet Labels button.
18. Enter the total number of pallets in the pop-up window, and click the Print button.
19. Click the Buy Shipping and Complete Shipment button.
| Note: If your shipment is set up to use a NON-Partnered Carrier, this button will instead say 'Send Info and Complete Shipment.' This is because the workflow is slightly different between partnered and non-partnered carriers. Click here to see the process for NON-Partnered LTL shipments. |
20. Enter the height, weight, and number of pallets in your shipment, then click the Add Pallets button in the new pop-up window.
21. After you've added your pallets to the shipment, click Next.
22. Enter your contact information (name, email, phone number), the Declared Value, the Freight Ready Date, and click Submit Information and Get Estimates.
23. Verify the Partnered Carrier Shipping Cost, and then click Accept Amazon Terms and Confirm Charges to confirm your shipment.
24. The final step to complete your shipment is to mark it as shipped. To do that, head over the Working Shipments tab, and click the Mark as Shipped button to finalize your shipment.
II.LTL/FTL Shipments with a NON-Partnered Carrier
1. Select the shipment you want to work on from the Working Shipments page.
2. Click the icon on the left-hand side of the screen located next to the Shipment ID to open your Shipments' Workflow.
3. Once inside the Working Shipment, you'll see all of the items that need to be prepped, packed, and shipped for this shipment.
| Tip!: Now is a good time to review the products in your shipment and add any custom notes or item locations to the Notes and loc columns. Notes are used to relay important messages about products to your staff, such as “3-PACK” or “Use Extra Tape!”. Item locations can tell your team where to find these products in your warehouse. |
| Tip!: You can also add notes and locations in bulk, by file upload. To learn more, click here. |
4. Select any item that you want to prep & pack, then click the Printer icon. You can select items from the list manually, use the search bar function, or scan the UPC/EAN barcode of any item from your shipment.
5. In the pop-up window, add the expiration date (if your product has one), and then confirm the number of item labels you wish to print. Next, press the Print Item Labels button.
6. Once you've labeled your items and packed them into boxes, click Next.
7. Enter how your items are packed by filling out the Units per box and Number of boxes fields.
| Note: Clicking on the Add another box configuration button will allow you to enter various packing configurations. |
8. Click the Print Box Labels button to get your custom 2D/FBA box labels and complete your boxes.
9. After printing your box labels, you are returned back to the main shipment workflow. Here, you can see that the item you just packed has turned green and dropped to the bottom of the list. This means that all units for that SKU in your shipment are now complete.
10. You can see your completed boxes in the Box Content Menu on the right-hand side of the screen.
11. In some cases, you may want to put different products into the same box; this is called a Multi-SKU Box. To create a Multi-SKU Box, just click the Multi SKU Box button at the top right-hand side of the screen in the Shipment Workflow.
| Note: To learn more about creating Multi-SKU Boxes, click here. |
12. Click the purple Search icon to select which items you want to pack, or use a scanner to scan products while packing them.
13. Enter the quantities for each item by filling out the Units field. If using a scanner, each scan will add another unit to the box.
14. Add any expiration dates under the Expires field as needed.
15. Once your multi-SKU box is full, click the Close Box and Print Box Label button.
16. Repeat the process, creating boxes for all the items in your shipment until you are done and ready to ship.
|
Important: When you're finished packing your shipment, you may sometimes have a difference between the number of units you added to the shipment, and the number of units that are actually packed. This can happen by being shorted some items from your supplier or accidentally damaging some during prep.
|
17. Click the Print Pallet Labels button.
18. Enter the total number of pallets in the pop-up window, and click the Print button.
19. Click the Send Info and Complete Shipment button.
| Note: If your shipment is set up to use an Amazon Partnered Carrier, this button will instead say 'Buy Shipping and Complete Shipment.' This is because the workflow is slightly different between partnered and non-partnered carriers. Click here to see the process for PARTNERED LTL shipments. |
20. Enter the height, weight, and number of pallets in your shipment, then click the Add Pallets button in the new pop-up window.
21. After you've added your pallets to the shipment, click Next.
22. Enter the PRO (tracking) number for your shipment, select your carrier from the drop-down list, and then click Submit.
| Note: Amazon limits the length of the pro number you can enter to 10 digits. If your pro number is longer than that, you can simply use your FBA #. |
23. The final step to complete your shipment is to mark as shipped. To do that, head over the Working Shipments tab, and click the Mark as Shipped button to finalize your shipment.
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